At Shri Vasavi Kitchen World, we manufacture products on order and follow strict quality checks before dispatch. Please read our Returns, Refunds and Exchange Policy carefully before placing an order.
No Returns, No Refunds, No Order Cancellation
Once an order is placed and confirmed, we do not accept returns, refunds or order cancellations under any circumstances. Customers are requested to review product details carefully before ordering.
Exchange Only in Case of Damage
Exchange is only possible if the product is received in damaged condition due to transit issues. No exchange will be provided for any other reasons such as change of mind, incorrect selection or minor cosmetic variations.
Mandatory Parcel Opening Video
To be eligible for an exchange due to damage, a clear parcel opening video is mandatory.
- The video must start before opening the package
- The full unboxing process must be clearly visible
- Product damage must be clearly shown in the video
Without a parcel opening video, damage claims will not be considered under any circumstances.
Damage Reporting Timeline
Any damage must be reported within 24 hours of delivery by contacting us via phone or WhatsApp. Late requests will not be accepted.
Exchange Approval
Once the damage video is reviewed and approved by our team, we will process an exchange for the same product. Exchange is subject to verification and product availability.
Non-Eligible Cases
Exchange will not be accepted if:
- Parcel opening video is not provided
- Damage is reported after usage
- Product is mishandled after delivery
- Minor color or finish variations are present
Shipping for Exchange
In approved damage cases, exchange shipping will be handled as per our internal process. Details will be communicated during approval.
Final Decision
All decisions regarding exchange approval will be final and binding and rest solely with Shri Vasavi Kitchen World.
Contact for Support
For exchange-related queries, please contact:
SHRI VASAVI KITCHEN WORLD
📞 9844844406 | 9035696155